What do I do if the spin cycle takes too long?

Do you feel that the spin cycle is taking too long? Please note that the spin cycle is divided into several phases, so please be patient.

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What do I do if the laundry is stuck in the washing machine?

Is your laundry stuck in the machine? If it takes longer than 30 minutes, this is a malfunction and we are sorry. Please contact our customer service department at 09 70 82 32 47.

What do I do if the washing machine timer is stuck?

Is the washing machine timer stuck? This is a malfunction and we are sorry about it. Please contact our customer service department at 09 70 82 32 47.

What do I do if my laundry has come out of the washing machine dry?

You have used a washing machine and the laundry has come out dry. Please check if the cycle is finished. If so, this is a malfunction and we are sorry. Please contact our customer service department at 09 70 82 32 47.

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